PROWINCH products, (excluding Wire ropes, ropes and chains), are warranted to the original purchaser for a period of three (3) years after the date of purchase only to be free from defects in material and workmanship when subjected to normal, proper and intended use. Within this period, PROWINCH will only repair or replace free of charge any part on a product, after examination, is determined by PROWINCH to be defective in material or workmanship and was not caused or substantially contributed to by other factors or circumstances beyond PROWINCH control, including (but not limited to) defective installation, maintenance or repair, product modification or alteration, any neglect misuse or excessive use, mishandling, product exposure to extreme or unsuitable conditions, normal wear and tear or failure to follow manufacturer’s instructions. This warranty does not apply to damage that PROWINCH determines to be from repairs made or attempted by anyone other than PROWINCH authorized personnel.
Wire ropes, ropes and chains:
Prowinch warrants wire ropes, ropes and chains products will be free from defects in material or workmanship for a period of six (6) months from date of purchase. Terms and conditions of this Warranty are set forth below.
A. Normal wear and tear and/or abuse of the Products are excluded from this Warranty.
B. The user of the Products has exclusive responsibility for compliance with applicable codes, standards and rules, and for suitability of the Products for any use.
C. Any damage resulting from incorrect handling, cutting, splicing, fitting or reeving, will not be the responsibility of Prowinch.
Return of the product with a copy of proof of purchase to PROWINCH, freight prepaid and insured, are required for this warranty to be effective. If more than one year has elapsed from purchase date, proof of periodic and regular maintenance by an authorized service must also be provided for this warranty to be effective. PROWINCH does not cover freight or labor charges associated with the inspection and testing of products which are found by PROWINCH not to be a valid warranty claim.
In no event shall PROWINCH be liable for any labor, removal and installation expenses, loss of time, manufacturing costs, transportation, materials, loss of profits, incidental, special, consequential or punitive damages, or for any costs, attorney fees, expenses, losses or delays, direct or indirect, alleged to be as a consequence of any damage to, failure of, or defect in any product including, but not limited to, any claims for loss of profits. PROWINCH disclaims any implied warranties, including without limitation, any implied warranty of merchantability or fitness for a particular use or purpose.
Acceptance of the exclusive repair and replacement remedies described herein is a condition of the contract for the purchase of every PROWINCH product. If you do not agree to this condition, you should not purchase the product.